Our Mission
Our number one goal is to guarantee your complete satisfaction. We promise to make an exchange, issue a refund or credit on any purchase within 30 days. A 20% restocking fee may be applied. We promise to be fair and reasonable with each customer on any complaint or adjustment, always considerate of the customer's point of view.Sales Tax
We only collect Sales Tax on purchases shipped to an address within our state. Sales Tax rates are subject to change.
Shipping Cost
The amount indicated for shipping, reflects an estimate for home delivery within the continental U.S. We will call or e-mail you with your final shipping cost. Shipping is based upon weight, calss and distance.
Shipping Time
You can expect your product to be shipped within two weeks after we recieve your order in most cases. Some backorders may delay shipping. We will ship your order to most countries. In some cases, the delivery address must match the address on your Credit Card Statement.
Our Return/Exchange Policy
When you receive an order, please inspect the box(es) to ensure order accuracy. If you are not completely satisfied, contact us for a Return Authorization Number. Then ship the item back to us with a copy of your invoice, include the RMA # on the outside of the package, the item must be shipped, signature required to the address below. In order to maintain the service you’ve come to expect from us, a returns processing fee may be applied.